Clothing

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Accessories

Your RMA: 704413 Has Been Created

Option 1: Fastest & Easiest: Use a Discounted UPS Label

Want your refund fast? Want to ship it for less? Simply print out a discounted UPS label below, and then drop off your return at any UPS location. UPS Store Locator

The instant UPS scans the label, we credit your account.

That's it. We'll immediately reimburse you the price of your return minus the cost of the UPS label. Credit to VISA *8174.

All you pay is: $6.99

Terence Lee
1221 S CONGRESS AVE APT 1208
AUSTIN, TX 78704-2454

Still not sure how to return your gear? Check out our returns help page.

Option 2: Stick It In The Mail: You Pay For Shipping

Your Return Authorization (RMA) number is: 704413

  1. Pack everything up, including tags and the original invoice (or printout of this page).
  2. Write your RMA number 704413 on the outside of the package. This speeds up the refund process.
  3. Slap on the pre-printed address label from your invoice or write it out yourself:

    Backcountry.com
    2607 South 3200 West Suite A
    West Valley City, UT 84119

  4. Throw it all in the mail. We recommend you insure and send via Parcel Post or UPS. COD not accepted.

Exchanging

  1. Stay online and place a new order for the products you want. This ensures they don't go out of stock.
  2. Return the unwanted stuff like we explain above (either method works fine).
  3. Once we process the return, we credit your account. If you have any questions, check out our Help Page.